Gambling is meant to be entertainment — exciting, fun and completely within your control. 399be provides every player with the tools, information and support needed to keep it that way. This page is your complete guide to gambling responsibly on our platform.
Every tool below is available to registered 399be players from day one. We believe these protections should be built in — not buried in menus or hard to find.
Set daily, weekly or monthly maximum deposit limits on your account. Once a limit is in place, it applies immediately. Increasing a deposit limit takes effect only after a mandatory cooling-off period — this is deliberate, to give you time to reconsider. Decreasing a limit takes effect without delay.
Define the maximum amount you are comfortable losing over a defined period — daily, weekly or monthly. When you reach your loss limit, no further bets can be placed until the period resets. This tool is particularly useful for players who want to keep their gambling activity within a pre-agreed budget.
Restrict the total time you spend gambling in a single session. When your time limit is reached, your session ends automatically. This prevents the kind of extended, unplanned gambling sessions that often lead to losses beyond what a player intended. Set your limit before you start, not after.
Opt into periodic on-screen reminders that show you how long you have been playing and your net session result. These prompts do not interrupt gameplay — they simply provide a moment of reflection. Many players find reality checks help them make clearer decisions about whether to continue or stop.
Request a temporary break from the platform — available in durations of 24 hours, 1 week, 1 month or 3 months. During a cooling-off period, your account is closed for gambling activity. You cannot override a cooling-off period once it is active. This tool is designed for players who recognise they need a short break.
Request a permanent or long-term self-exclusion from 399be. This is the most serious intervention tool and is intended for players who believe they have a gambling problem. Self-exclusion is processed as a priority and cannot be reversed during its active period. If you request self-exclusion, please also seek qualified support.
399be is strictly for adults aged 18 years or older, or the higher minimum age required by the applicable operator or license jurisdiction. We apply mandatory age verification through our KYC process before any player can access full account functionality including deposits, withdrawals or bonus claims.
Providing false age information during registration is a serious breach of our Terms & Conditions, may constitute fraud under applicable law and will result in immediate account closure and forfeiture of all associated funds. There are no exceptions.
If you are a parent or guardian and you are concerned that a minor in your household may be accessing gambling platforms online, we strongly encourage the use of parental control software and the application of safe internet usage practices in your home. Contact our support team if you need assistance.
Every new account requires date-of-birth confirmation at registration and identity document verification before full access is granted. There is no way to bypass the age verification process.
Figures are illustrative of platform policy and commitment levels. Individual verification timelines may vary.
The most effective responsible gambling tools are the ones set before you start playing — not after a bad session. Here is how limit-setting works in practice at 399be.
PKR amounts in the table are illustrative examples only — actual limits available to you depend on your account status and the operator's current policy.
Caps the total amount you can deposit in a 24-hour rolling period. Example: a daily limit of PKR 2,000 means once you have deposited PKR 2,000 in 24 hours, no further deposits are accepted until the window resets.
Defines the most you are prepared to lose across a full seven-day period. Once this threshold is reached, betting is paused for the remainder of the week. This is one of the most effective tools for preventing runaway losses.
Restricts your gambling session to a set duration — for example, 1 hour. When the timer expires, the session closes automatically regardless of game state. No partial winnings are lost; any pending bets are resolved normally.
A broader ceiling on total deposits across an entire calendar month. Useful for players who prefer to set a single monthly entertainment budget — for example, PKR 10,000 — and ensure it cannot be exceeded regardless of daily or weekly activity.
Beyond standard limits, full account pauses of 24 hours to 3 months (cooling-off) or indefinite self-exclusion can be activated instantly. These cannot be overridden during their active period — they are intentionally difficult to reverse.
Illustrative figures only. Effectiveness depends on consistent use of tools.
Gambling can become harmful when it stops being entertainment and starts being a compulsion. The warning signs below are not a clinical diagnosis — they are a starting point for honest self-reflection. If several of these apply to you, consider reaching out for support.
Spending more money on gambling than you originally planned, and finding it difficult to stop even when you intended to.
Chasing losses — continuing to gamble with the intention of recovering money you have already lost, rather than accepting the loss.
Gambling with money that should be allocated to essential expenses — rent, bills, groceries, school fees for your children.
Hiding your gambling activity from family members, partners or close friends in Karachi, Lahore, Islamabad or wherever you live.
Feeling irritable, anxious or depressed when you are not gambling, or when you try to cut back on your gambling activity.
Borrowing money — from friends, family, or through informal credit — specifically to fund gambling activity.
Neglecting work, studies, family responsibilities or personal health because gambling is consuming increasing amounts of your time.
Believing that a "big win" will solve your financial problems, or that you have a system that will eventually guarantee profit.
Harmful gambling patterns are often reinforced by widely held misconceptions. Understanding the difference between myth and fact can help you make better decisions every session.
If you feel that gambling is no longer within your control, self-exclusion is the right tool. It closes your 399be account for gambling activity for a defined or indefinite period and cannot be reversed while active. We process self-exclusion requests immediately — without delay, without persuasion attempts, without making it difficult.
To request self-exclusion, log into your account and use the responsible gambling tools section, or email our support team directly. Your request will be processed as a priority. We will not attempt to dissuade you.
Responsible gambling at 399be is not a page on a website — it is a set of active commitments that shape how we build and operate the platform. These are the principles we hold ourselves to every day for players across Pakistan.
If you or someone you know is struggling with gambling-related harm, please reach out. Below are the ways to get support — starting with 399be's own team, and extending to general mental health and financial counselling resources where available.
Available 24/7 (as per operator information) via Live Chat in your account dashboard. For self-exclusion and responsible gambling requests, email us and your request will be prioritised.
[email protected]The Pakistan Association for Mental Health (PAMH) and Umang helpline provide mental health support in Pakistan. Government-run mental health services are available through major hospitals in Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, Multan and Peshawar.
(Text-only mention — verify contact details independently)Sometimes the most effective first step is a conversation with a family member, close friend or religious counsellor you trust. Gambling-related harm affects families across Pakistan — and reaching out to someone who knows you personally can open doors to practical support and understanding.
Now that you know the tools available to you, we encourage you to set your limits before you start playing. Explore 399be with confidence — knowing you are in control of your experience at every step.
18+ only, or the higher minimum required by the applicable operator/license jurisdiction. Gambling involves financial risk and may not be lawful in all jurisdictions. 399be does not claim Pakistani government authorization. This site does not provide legal advice. Please gamble responsibly and within your means.