This Privacy Policy explains how 399be collects, processes, stores and protects your personal data when you use our platform. We take your privacy seriously and handle your information with care, transparency and purpose-limitation at every stage.
These cards outline the core principles that govern how 399be manages your personal data. They are a summary only — the full Policy below is the definitive document.
We collect only the personal data that is strictly necessary for account operation, identity verification, payment processing and responsible gambling controls. We do not collect data for its own sake or beyond what our legitimate purposes require.
All data transmitted between your device and the 399be platform is encrypted via HTTPS/TLS. Personal data stored on our systems is protected by industry-standard security controls. We apply access restrictions to ensure only authorised personnel can access personal information.
399be does not sell, rent or trade your personal data to third parties for their own marketing purposes. Where data is shared with third-party service providers — such as payment processors or KYC verification partners — it is shared only to the extent necessary to deliver the service and under strict data-processing agreements.
You have the right to access, correct, restrict processing of and request deletion of your personal data, subject to legal retention obligations and ongoing account relationships. Submit all data-rights requests to our support team in writing.
We retain personal data only for as long as it is necessary for the purposes described in this Policy or as required by applicable legal, regulatory or AML obligations. Once retention periods expire, data is securely deleted or anonymised.
We use essential cookies to keep you logged in and maintain platform functionality. Where analytical or preference cookies are used, this is disclosed below. You can manage cookie preferences through your browser settings. Disabling non-essential cookies will not affect core platform access.
This Privacy Policy ("Policy") is published by 399be ("we", "us", "our", "the Platform"), accessible at 399be.cam. It describes how we collect, use, store, share and protect your personal data in connection with your use of the 399be platform and any related services.
We are committed to handling personal data responsibly, proportionately and in accordance with applicable data protection principles. This Policy applies to all registered users, prospective users and visitors to the 399be platform, including users accessing the platform from Pakistan and other permitted jurisdictions.
This Policy should be read alongside our Terms & Conditions and our Responsible Gambling policy. Where these documents address overlapping subjects, each document governs its respective area.
The following definitions apply throughout this Privacy Policy:
399be collects the following categories of personal data, depending on how you interact with the platform:
| Data Category | Examples | Collection Context |
|---|---|---|
| Identity Data | Full name, date of birth, CNIC or passport number | Account registration and KYC verification |
| Contact Data | Email address, phone number, residential address | Account registration and support communications |
| Financial Data | Deposit and withdrawal records, transaction history, payment method details | Payment processing and AML controls |
| Technical Data | IP address, browser type, device identifiers, operating system | Automatic collection during platform access |
| Usage Data | Pages visited, games played, session duration, betting activity | Automatic collection during platform use |
| KYC Documents | Scanned CNIC / passport, proof of address, selfie photographs | Identity and age verification process |
| Communications Data | Support chat transcripts, emails, complaint records | Customer support and dispute resolution |
| Responsible Gambling Data | Limit settings, self-exclusion status, reality-check preferences | Responsible gambling tool management |
We do not collect sensitive data categories beyond what is necessary for KYC or AML compliance. We do not collect biometric data beyond liveness-check photographs where required as part of the identity verification process.
399be processes your personal data on the following legal bases:
399be uses your personal data for the following specific purposes:
We do not use your personal data for automated decision-making that produces legally significant effects without human review, except where expressly permitted by applicable law and disclosed to you in advance.
399be does not sell, rent or trade your personal data. We may share your data with third parties only in the following circumstances and only to the extent necessary for the stated purpose:
As an online platform, 399be may process and store your personal data on servers located outside Pakistan. Where personal data is transferred internationally, we take reasonable steps to ensure that appropriate safeguards are in place to protect your information, consistent with the principles set out in this Policy.
Users in Pakistan should be aware that international data transfers are subject to the terms of applicable Pakistani law, including relevant provisions of the Prevention of Electronic Crimes Act 2016 (PECA). This Policy does not constitute legal advice on cross-border data transfer obligations. If you have specific concerns about international data transfers, please contact our support team.
399be retains your personal data for as long as is necessary to fulfil the purposes described in this Policy, unless a longer retention period is required by applicable law or regulatory obligation.
As a general guide to our retention approach:
Following the expiry of applicable retention periods, personal data is securely deleted or anonymised so that it can no longer be associated with an identifiable individual.
Subject to applicable law and any legal obligations that may affect the exercise of these rights, you have the following rights in relation to your personal data held by 399be:
You have the right to request a copy of the personal data we hold about you and information about how it is processed.
You have the right to request correction of inaccurate or incomplete personal data we hold about you. Note that changes to certain account-critical data may require re-verification.
You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected and where no overriding legal obligation requires continued retention.
In certain circumstances, you may request that we restrict the processing of your data — for example while an accuracy dispute is being resolved.
Where technically feasible and permitted by applicable law, you may request a copy of your personal data in a structured, commonly used and machine-readable format.
You may object to processing carried out on the basis of legitimate interests where you have grounds relating to your particular situation. Your objection will be considered and a response provided.
To exercise any of these rights, please submit a written request to our support team at [email protected]. We will acknowledge your request and respond within a reasonable timeframe. We may need to verify your identity before processing a data rights request.
399be uses cookies and similar tracking technologies to enable core platform functionality and to understand how users interact with the platform. The following cookie categories are used:
You can manage or disable non-essential cookies through your browser's cookie settings. Please note that disabling certain cookies may affect the functionality of some platform features. 399be does not use third-party advertising cookies or sell cookie data to external parties.
The 399be platform is strictly intended for adults aged 18 or over, or the higher minimum age required by the applicable operator or license jurisdiction. We do not knowingly collect personal data from individuals who are under the applicable minimum age.
Age verification is conducted as part of the KYC process. If we become aware that we have inadvertently collected personal data from a minor, we will immediately close the associated account and delete the relevant data without undue delay.
399be implements a range of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction or alteration. These measures include:
While we take our security obligations seriously, no online platform can guarantee absolute security. You also have a role in maintaining your account security — use a strong, unique password, do not share your login credentials and contact us immediately if you suspect any unauthorised access to your account.
When you make a deposit or withdrawal, you provide payment information that is processed through the Platform's cashier and relevant payment processing partners. 399be handles payment data with particular care and applies additional security controls consistent with the sensitivity of financial information.
References to Pakistani payment methods — including Easypaisa, JazzCash, Raast, and bank transfers through HBL, UBL, Meezan Bank or Bank Alfalah — are provided for contextual information only. These payment providers' own privacy policies apply to transactions processed through their respective services. 399be is not responsible for data handling practices of third-party payment providers.
KYC documents, including CNIC or passport scans, proof of address and selfie photographs, are processed for identity and age verification purposes only. This data is retained for the minimum period required by applicable AML obligations and is not used for any other purpose without your explicit consent.
Responsible gambling data — including your deposit limit settings, loss limit configurations, session time limits, self-exclusion status and reality-check preferences — is treated with particular sensitivity. This data is used solely to administer the responsible gambling tools on your account and to fulfil our obligations to support safe gambling behaviour.
Responsible gambling data is not shared with third parties except where required by law or where the operator's responsible gambling programme involves a shared self-exclusion register. Where such sharing occurs, it is limited to the minimum data necessary to implement the exclusion effectively.
For more information about the responsible gambling tools available to you, please visit our Responsible Gambling page. If you need to activate a self-exclusion, contact our support team and we will process your request as a priority.
399be reserves the right to update or revise this Privacy Policy at any time to reflect changes in our data practices, applicable law or platform operations. When material changes are made, the "Last Updated" date displayed at the top of this page will be revised accordingly.
We recommend that you review this Policy periodically. Continued use of the platform following the publication of a revised Policy constitutes your acceptance of the updated terms. If any change is unacceptable to you, you should cease using the platform and request account closure.
If you have any questions, concerns or requests relating to this Privacy Policy or to the processing of your personal data, please contact the 399be support team through the following channels:
We aim to acknowledge all privacy-related requests within five business days and to respond substantively within a reasonable timeframe thereafter, depending on the nature and complexity of the request.
For responsible gambling concerns — including self-exclusion requests and limit management — please also refer to our Responsible Gambling page. For questions about the platform's general Terms of Use, please refer to our Terms & Conditions.
You have taken the time to understand how 399be manages your data — that matters to us. Explore the platform knowing that your personal information is handled transparently and responsibly.
18+ only, or the higher minimum required by the applicable operator/license jurisdiction. Gambling involves financial risk and may not be lawful in all jurisdictions. This site does not provide legal advice.